We are preparing for a phased launch and will announce confirmed dates through our early-access list and official channels.
Frequently asked questions
A few helpful answers before we hit the road.
Learn about our launch, planned customer experience, rider onboarding, safety, and more.
All FAQs
What would you like to know?
We’ll keep this page updated as new launch details become available.
Aurigo plans to begin in select Indian urban markets. Launch cities will be chosen based on rider readiness, local demand, and our ability to provide dependable service.
Yes. Dedicated mobile experiences for customers and riders are in development, with a focus on Android and iOS.
Scheduled rides are a core part of the planned Aurigo experience. Customers will be able to select a future pickup time and receive reminders and status updates.
Aurigo is being designed to show pricing clearly before confirmation. Exact pricing may vary by city, trip distance, ride type, and local operating conditions.
Submit the rider interest form with your city and contact details. Our team will share eligibility, verification, training, and launch information when onboarding opens near you.
Requirements will depend on vehicle type and local regulations, but generally include identity, driving, registration, insurance, and vehicle-related documents.
We plan to use privacy-minded product design, controlled access, secure systems, and clear data practices to protect personal information.
Planned safeguards include verified accounts, ride monitoring, clear fare records, trip records, issue reporting, and responsive support.
Use the contact form or email [email protected]. Our team will route your question to the right person.
Your next move starts here
Still have a question?
Send us a note and we’ll make sure it reaches the right team.